Help zone gives you access to the information which
will help you to understand our site capabilities, the conditions of using
our site and you will get a lot of other useful information there.
Payment
For your security and convenience, we accept payment by Paypal, the fast and secure way to pay online. You do not need to be a registered Paypal member to use this option and you can be assured that all your personal details will be kept secure whilst making your payment.
Shipping & Returns
We take great pride in shipping your orders on to you as quickly and as economically as possible. Gadgetfury.com have therefore devised a precise and fair shipping structure that allows our customers to only pay for the shipping and packaging costs that we incur, and with this, customers who wish to place smaller orders can do so without having to pay extortionate rates. All orders are shipped via an insured delivery service for your convenience, so in the unlikely event that your parcel is lost or damaged in transit, you will be reimbursed with either a replacement order or a full refund. Please use the shipping calculations table below to work out the costs for shipping before placing your order. All orders will be shipped using a Royal Mail Signed For Service (both inland and abroad).
If an item that you have ordered arrives damaged or defective, please notify us using the Contact page within 7 days of receipt and we will be more than happy to issue you with a replacement product or a full refund. Orders must be returned to us no later than 10 days after you originally received it. Please note that returned products must arrive back with us in the original condition and we would advise you to use a signed for delivery service as we cannot process return orders that have been lost or damaged.
All refunds will be sent to the original payment method used.
Uk and International Shipping Costs
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up to 1kg
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up to 2kg
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up to 4kg
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up to 6kg and over
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STANDARD DELIVERY (UK)
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£4.20
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£6.95
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£9.45
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SPECIAL DELIVERY NEXT DAY (UK)
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£6.95
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£8.25
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EUROPE
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£11.95
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REST OF WORLD
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£21.95
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General Help!
For help regarding the products or the website, please contact Gadget Fury on
01295 721114 between 8.30am and 6.00pm GMT Monday - Saturday.
Terms & Conditions for Gadgetfury.com -
Our Commitment to be Fair
Our values are FAIRNESS, CARE, HONESTY, ENTHUSIASM, LOYALTY and OUTSTANDING SERVICE and these values guide the spirit of our contract with you. Although our Ts and Cs do not list all the provisions of the Consumer Protection (Distance Selling) Regulations 2000, we are committed to abide by these regulations. But we want to go further.
Instead of offering you 7 days during which you can change your mind, we will give you 14 days from the day you receive your product as long as you return it to us in the original packaging and in a re-saleable condition (with any seals or wrapping unbroken).
Contractual Stuff
This is the topline summary of the agreement we have with you when you place order from us:
1. Thank you for placing your order with Gadgetfury.com - we appreciate it.
2. Your order is accepted and the contract between us is concluded when the product you ordered is dispatched, Paypal will debit the payment from your account at the time you place your order,
You may cancel your contract with us for the goods you order at any time up to the end of the 14 days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. There are some conditions that you should check first which are set out in Boring Details no.4 below.
All the other contractual details are set out under "Terms and Condtions: The Details" below.
If you have any questions regarding the Gadgetfury.com website please contact us on 01295 721114 email us at customerservices@gadgetfury.com or write to us at Customer Services, Gadgetfury.com, Fairacre South Newington Road, Bloxham OX15 4JB.
The Details
1. Prices
1.1 Price and availability information is subject to change without notice.
2. Payment
2.1 Payment can be made by the methods provided for you on the website and you must be over 18 to make a payment.
2.2 We will debit the payment from your account at the time you place your order.
2.3 All prices include VAT (where applicable) at the applicable current UK rate.
3. Acknowledging your order
3.1 Following your confirmation of your order, we will hold your order for at least one hour to give you the opportunity to make last minute changes,
3.2 If during processing we discover for any unforeseen reason that we cannot complete order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product, or product description fault).
3.3 Your order is accepted and the contract concluded when the product ordered is despatched.
4. Right for you to cancel your contract
4.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteen days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
4.2 You cannot cancel your contract if you have taken any audio or flying goods or remote controlled,computer software out of the sealed package in which it was delivered to you.
4.3 To cancel your contract you must notify us by telephone, email, or in writing.
4.4 If you receive an item that you did not order, please notify us as soon as possible.
4.5 If you have received the goods before you cancel the contract then you must send the goods back to us at your own cost and risk in the original packaging and condition. Our returns address is:
Gadgetfury.com
Fairacre South Newington Road
Bloxham
OX15 4JB.
Make sure you pack the items so that they will not be damaged in transit. Include a copy of the packing note included in the package we sent to you and a brief note of the reason for return.
4.6 Once you have notified us that you are cancelling your contract, any sum debited by us from your payment card will be re-credited to your account as soon as possible. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
5. Cancellation by us
5.1 We reserve the right to cancel the order if:
· We have insufficient stock to deliver the goods you have ordered
· We cannot obtain payment
· A product, price, or offer description fault has been identified
· We do not deliver to your area
5.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
5.3 We reserve the right to withdraw any products from this website at anytime and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
6. Delivery of goods to you
6.1 Gadgetfury.com will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
6.2 Delivery will be made as soon as possible after your order is accepted.
6.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6.4 Goods for delivery outside the European Union may be subject to import duties, taxes and/or customs charges. These charges are levied once the parcel arrives at its destination, and must be paid by the recipient.
7. Damaged or Faulty Items
7.1 Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible so we can take the matter up with our courier services.
7.2 In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.
8. Proprietary Rights and Licences
8.1 All copyright in the text, graphics and layouts of this website and in all software and software compilations underlying the site is owned by or licensed to Gadgetfury.com
8.2 You are not permitted, without our prior written consent, other than for personal, non-commercial purposes, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its material, contents or underlying software.
8.3 When you transmit or post any material to or on our website, you grant to us a non-exclusive, world-wide, perpetual, royalty-free licence under your copyright and other intellectual property rights to use or display or distribute that material in any way without any duty at all to account to you.
9. Trade Mark Information
9.1 All other trade marks used within this website are the property of Gadgetfury.com or of their respective owners.
9.2 You are not permitted to use any of the above trade marks or any similar signs likely to confuse the public, without our prior written consent.
10. Use and storage of data
10.1 If you have bought something from Gadgetfury.com we will have your email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.
10.2 We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also collect information of a general nature about how many hits our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We do not track individual users pathways through the site.
10.3 We may have to disclose some of your information to service suppliers to help complete your order. This party includes Royal Mail, By placing an order with us you consent to us using the personal information you have given to us.
10.4 We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size or number of e-mail message you send or the time that message may be stored or posted on our website. We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.
11. Governing Law
The contract between us shall be governed by and interpreted in accordance with English law and the jurisdiction of English courts.
12. Entire agreement
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions.
13. WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Gadgetfury.com is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new Micro Helicopter from us we would accept their old Micro Helicopter and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with a crossed-out wheeled bin symbol. Items marked with this symbol should not be disposed of with normal household waste. |